Riverstone Property

Company Intro

Riverstone is providing comprehensive, cost-effective, quality and reliable services to the real estate investors and property owners. It’s a New Zealand based company, having its branches in London & Crawley cities. The core part of its business is lettings and residential sales. We offer a wide range of property management services to our clients. We are having a prominent place in commercial real estate sales and management.

Our Services

- Performs activities, identifying with inbound calls and emails from occupants, sellers, potential tenants in regards to company rental data, questions and concerns on a daily basis.
- Gives precise and timely help to the caller and documented activity in CRM database, guaranteeing legitimate call handling and follow up according to the requirement
- Place outbound calls to catch up with clients and property management in regards to significant things as well as give the additional information
- Handles any escalated calls with empathy along with strong de-escalation skills
- Support team by performing authoritative help, for example, documenting, faxing and report generation
- Attend different meetings to support team
- Takes part in the development and improvement opportunities, including coaching and training session